With large capital-intensive projects people sometimes get forgotten. Companies then wonder why productivity and return on investment is not good enough.
You want a safe increase in throughput. You need to be reducing costs, transforming operations and effectively managing unexpected disruptions.
It is difficult.
And yet we do it for our clients every day. And the results we deliver last.
Do you need to improve throughput?
Do you need to optimize the supply chain?
Do you need to install automation and train your employees to adapt?
Do you need to improve safety and security?
Do you need to install continuous improvement?
This is what we do.
And we do it by focusing on your people. We use our know-how to design and implement best practices and training on scheduling, supply chain, maintenance, safety and operations. Reducing overtime hours, operating penalties and crew fatigue, we facilitate employees’ ability to direct efforts towards maximizing asset utilization, cost reduction and safe delivery of services.
As we work together with the people doing the work we uncover processes that are not required or can be fixed to save lost time. Simple fixes costing a few dollars can save minutes here and there saving thousands of dollars over the year. Fixing the frustrations of the people means more engagement from the team and a better work culture.
Understanding why, fixing frustrations, meaningful investments, team engagement - all these factors together are the secret to long lasting change. When people have 'things done to them' they will revert to previous behaviour very quickly. When they change because they understand the difference it will make then that change will last.
We design, implement and accelerate operational and digital transformation through people. We partner with organizations to solve strategically important problems that impede top-line growth or bottom-line results.
This allows us to create new capabilities and harness the power of your people to build an engaged culture, turbocharge leadership behaviors, and implement improved operating models.
Through collaboration with your front-line supervision, your middle management, and your senior executives, we fully implement solutions that transform your operations - the way you and your people do business.
Head of Commercial, Supply Chain and Engineering
You have confirmed the opportunities we thought we had and have established a platform for change with support from all the people you have engaged with. The management Team is committed to deliver a 15% improvement.
Head of Engineering
You have looked at our processes in a new way, opened our eyes on a new range of opportunities and designed an approach that we believe will help us to transform our maintenance practices safely while adding an extra hour of Maintenance during NTH.
They worked with us on the shop floor organization, between the shop floor and all the surrounding functions, like logistics, manufacturing, engineering, and quality. In fact, their strength is to support the team in putting in place stronger processes or to clean the existing process to reduce the waste and the cost.
The thing that surprised me more than anything was the rate at which they came up with information and how fast they were able to move. So, you just have to be prepared for that. That is good as far as I am concerned. That was fantastic, we needed the urgency to be there.
Operational Excellence: An international dry bulk shipping company grew its fleet from 4 to 33 ships over 12 years. Sustaining this growth while maintaining operational excellence was a challenge. There was no succession planning and mentoring structure to identify future leaders and improve management skill sets needed for growth.
Turnaround Time: A global airline wanted increased certainty of aircraft turnaround time during light checks while also avoiding AOG incidences. The airline was particularly concerned about delays over 60 minutes and the knock-on disruption i.e. forced crew and plane changes, catering changes, hotel bills, and reputational damage.