CUSTOMER EXPERIENCE
What if you could deliver profitable growth?

WHAT IF YOU COULD engage customers in meaningful ways that enhance the CX and optimize your profitability? With Proudfoot, you can.

Proudfoot improves the processes and protocols used to cost-effectively deliver your products and services, without sacrificing quality.

Optimize yield, improve satisfaction and increase retention by deploying Proudfoot’s agile and disciplined customer management strategies. Proudfoot clients experience the transformational power that results from deploying our proven customer experience solution giving you the ability to accurately listen and intelligently respond to the needs of customers.

Examples of Proudfoot capabilities:

  • Customer value
  • Customer experience
  • Value proposition enhancement
  • Value stream mapping
  • Voice of customer
  • Contact center management and customer interface

Proudfoot has the know-how to enable our clients to deliver customer experiences that delight and engage. To learn more, download our featured case study below. Better yet, contact us and let’s chat about what Proudfoot can do for you.

What if you could exceed your revenue forecasts?

Proudfoot builds the sales leadership skills and behaviors needed to attract and retain more customers. Learn more

What if you could increase your cash flow and improve order-to-cash to speed up revenue attainment?

Proudfoot retools your receivable credit and collection capabilities to ensure you have the cash required to run your operations and make the capital investments needed to grow. Learn more

Proudfoot Proof Point - Logistics and Supply Chain Case Study

Learn how we apply these capabilities in your industry.

Explore Further

Proudfoot Perspective

Beyond waste removal and cost reduction

Lean, Six-Sigma and TQM have served the industry well. However, we see that Lean needs to be put into a new lens focused on growth. We call this “Lean Forward.”

Proudfoot Pace

We must stop meeting like this!

It is estimated that meetings consume more than two days a week of an executive’s time and 15% of an organization’s collective time. It's no wonder many executives are exclaiming, "We must stop meeting like this!"

In the Market

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Global Cement Magazine on operational transformation in the global cement industry

Angus Maclean, VP at Proudfoot, explains how cement producers achieve cost reductions of 5 USD/ton.