Jon Wylie, President of Global Natural Resources at Proudfoot, and Paul Batten, Vice President of Operations, discuss how to effectively and safely accelerate growth in large scale capital projects. Do you have organization-wide alignment? Are your people leading at all levels? Is your leadership approach instructive? Learn how to effectively accelerate growth in these informative videos.
The latest in operational and digital transformation through people.
As businesses get smarter and operations more efficient, we’ve seen many companies install a wide variety of business intelligence (BI) tools, all meant to improve systemwide performance management.
It's a great trend, and at many of our clients, these tools and techniques are yielding great results. But as teams adjust to these smarter ways of working, senior management often becomes over-reliant on their tools, leading to a self-perpetuating system that works only for the sake of providing insights to senior managers. Insight is important, of course, but helping the people who turn the wrenches achieve their targeted results is always the ultimate goal.
As the 6-month mark approaches for my time leading the MRO Americas practice at Proudfoot, I wanted to follow up on my previous post outlining some of the key takeaways I’ve gotten from moving out of the aviation industry and back into the consulting world. As a former US Marine Aviator, and with 10 years’ experience at leading aviation MROs, seeing all of the advancements from other maintenance-heavy industries has given me new insights that I’ve been able to share with our Proudfoot clients.
April 15th, an inauspicious day for many, was a great one for me. After 10+ years in the US Marine Corps followed by eight years in the aviation MRO industry, I was given the opportunity to lead Proudfoot’s MRO Practice. I arrived viewing maintenance strategy from 30,000 feet and at 500 knots, and I was certain that I would be bringing “best practice” from the aircraft industry to spread across its “less developed” brethren.
Market pressures, new opportunities and organizational drift have compelled you and your leadership team to transform the company. You have laid the groundwork – clarified strategy, identified differentiating capabilities and assessed gaps. Yet you know, both from studies and in your gut, that most transformation efforts fall far short of expectations. For most firms much of their investment in transformation proves wasted.
In a business world beset by change and surprise, bedrock truths remain. When properly built and maintained, machines – including IT systems – do what they were designed to do. But those machines or systems only create value when interacting with people: specifically, your customers and your employees.
Are your front-line leaders enabled to excel in their expanding role?
Supervisors and foremen – your front-line leaders – work day-to-day with their teams developing a detailed understanding of the workplace, its daily challenges, and its opportunities. They ensure teams meet targets and enable those teams to resolve challenges. They make decisions that affect the success of your business.
Contrary to popular myth, front-line managers want to effect change and want to commit to making it happen. Unfortunately, they feel helpless. Senior leaders risk losing their greatest advocates – the lynchpin players in transformation.
In recent weeks, I have been involved with two customers regarding Operational Excellence at two different stages of their deployment. I was thrilled to see the ambition and vision these organizations demonstrated in order to pursue a plan to achieve.
As a leader, you strive constantly to make your company more successful. You reply to emails at 4:30 AM before an early flight and check them again at midnight. Your taxi time is consumed with calls and problem solving, and those problems remain in mind while carving the Thanksgiving turkey.
All important decisions and actions we take are driven by emotions. There are countless examples that show that successful leadership is achieved by those who win the hearts of their people.
According to the International Monetary Fund (IMF), the world economy grew 3.6% last year and is projected to grow 3.7% this year. This has caught a lot of companies off guard and they are struggling to meet demand. Many of our clients are asking us how they can increase throughput, OEE or improve labor productivity.