Financial SERVICES AND Insurance sectors
Your transformation experience begins with a simple question: 
What if you could?

Previous and current clients within the Financial Services industry include Allstate, American Express, AXA, Bank of America, Barclays, Caceis, Chubb, ING, Liberty, MetLife, Scottish Life and Societe Generale. We have also worked for leading global industrial companies including Airbus, BASF, Nestle, Rio Tinto, Siemens, Singapore Airlines, Total and Unilever.

What if you could save a $30 million IT investment from being lost by engaging 300 users to adopt new technology. That's what a major insurance company achieved.
What if you could identify over one hundred quick-win opportunities that were not costly IT fixes, but capability, skills or behaviour-related and these fixes would save you hundreds of thousands of dollars.
What if you could see a 15% improvement in branch productivity and reduced queue times by 30% at over 1,000 branches of your bank. What if you could reduce administrative time by implementing a management operating system that reduced mortgage processing time by 40% with annualised benefits of over $37M.


Senior Vice President, Met Life

We could not have accomplished as much as we did in such a short period of time without Proudfoot. They worked very well with my organization and delivered what they promised. The numbers were huge.

Malcolm Murray, Chief Gen. Manager

The team from Proudfoot analysed our administration processes and helped all our staff to develop more efficient ways of handling business and to improve our customer service simultaneously. The project went exactly to plan and Proudfoot have left us with the expertise and systems to continue this good work in the future.

Division President , Barclays SA

This end-to-end initiative created a culture of collaboration, accountability and continuous improvement. I’m honoured to be part of this transformation, which is increasing our capacity for growth.

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Medical Insurance: What if you could save a $30 million IT investment from being lost? We helped turn around a $30 million IT investment. Second in the process, we engaged 300 users to gain confidence and user adoption, and realise the promised business case.

Medical insurance proof point