Story Leadership Next Generation Leadership Advisors #HeadsUp Newsroom Careers
Real-time Case Studies
Natural Resources Mining + Metals Oil + Gas Private Equity Small Business Center Energy Building Materials Aerospace + Defense Industrials Agribusiness Automotive + Assembly Chemicals Consumer Packaged Goods Engineering Food + Beverage Industrial Goods Pharmaceuticals Private Equity Financials Services + Insurance Distribution + Logistics Technology Transportation Utilities
Operational Strategy Operational Improvement Supply Chain Maintenance Repair + Operations Working Capital Risk Management Customer Experience Sales Force + Support Pricing + Cash Transformation Design and Program Management Digital Transformation People Solutions™ Cultural Change Leadership Talent
Publications Videos Blog

Proudfoot News

The latest in operational and digital transformation through people.

   

What if you could transform your contact center and increase calls-per-hour by 23%?

For many businesses, improving contact center performance and efficiency represents one of the fastest ways to achieve significant cost savings and revenue growth. Crucial to the success of every contact center is creating a healthy balance between outstanding customer service, employee satisfaction, and cost efficiency. Accomplishing all three of these goals in the most efficient way possible can seem like a big challenge, but it’s an even bigger opportunity to maximize your return on investment in this critical function.

So how do you enable your contact center to deliver better results at a lower cost?

Posts by Tag

see all

Subscribe to our newsletter.