You want to free up the precious time needed to speed up your maintenance, repair and operations. So you can get the returns on investments, go to market faster and reduce product delays. You have to improve turnaround time, decrease maintenance costs and improve productivity. Your people need to work more efficiently. to do this you must optimize scheduling, reduce backlogs, ensure restocking and other delays are eliminated. And do all of this safely.
We know it is difficult.
But we know that the secret to improving your operations is always your people.
And that is what we do. We focus on your team, in the office, on the shop floor or in the field. We understand what they do, what their processes are in procurement, scheduling and operations and how they need to change. We build those new process, work with the people and your operations improve. You get the return you are looking for.
As we work together with the people doing the work we uncover processes that are not required or can be fixed to save lost time. Simple fixes costing a few dollars can save minutes here and there saving thousands of dollars over the year. Fixing the frustrations of the people means more engagement from the team and a better work culture.
Understanding why, fixing frustrations, meaningful investments, team engagement - all these factors together are the secret to long lasting change. When people have 'things done to them' they will revert to previous behaviour very quickly. When they change because they understand the difference it will make then that change will last.
We design, implement and accelerate operational and digital transformation through people. We partner with organizations to solve strategically important problems that impede top-line growth or bottom-line results.
This allows us to create new capabilities and harness the power of your people to build an engaged culture, turbocharge leadership behaviors, and implement improved operating models.
Through collaboration with your front-line supervision, your middle management, and your senior executives, we fully implement solutions that transform your operations - the way you and your people do business.
Head of Engineering
You have looked at our processes in a new way, opened our eyes on a new range of opportunities and designed an approach that we believe will help us to transform our maintenance practices safely while adding an extra hour of Maintenance during NTH.
Head of Commercial, Supply Chain and Engineering
You have confirmed the opportunities we thought we had and have established a platform for change with support from all the people you have engaged with. The management Team is committed to deliver a 15% improvement.
You changed the way my people think.
Ship Utilization Rate: An international dry bulk shipping company grew its fleet from 4 to 33 ships over 12 years. Sustaining this growth while maintaining operational excellence was a challenge. The organization had a reactive or fire-fighting mindset embedded in its culture. There was no succession planning and mentoring structure to identify future leaders and improve management skillsets needed for growth.
Supply Chain Efficiency: The CEO of a distributor for a major home improvement chain wanted to achieve profitable growth. He felt the best way to do this was to develop a competitive advantage through efficient supply chain operations. Installing a new operational structure to govern demand planning, procurement and order fulfillment was a top priority.
Airline and MRO Provider: A global airline wanted increased certainty of aircraft turnaround time during light checks while also avoiding AOG incidences. The airline was particularly concerned about delays over 60 minutes and the knock-on disruption i.e. forced crew and plane changes, catering changes, hotel bills and reputational damage.