You want to break down organizational silos and fully integrate across departments to establish an agile, growth-driven organization. Service challenges, bifurcated supply chains and workforce dynamics are taxing for technology leaders. You need to be reducing costs, transforming operations and effectively managing unexpected disruptions.
It is difficult.
And yet we do it for our software development and hardware manufacturing clients every day. And the results we deliver last.
Do you need to improve order to cash?
Do you need to install further automation and train your employees to adapt?
Do you need to reduce process steps and transform operations?
Do you need to integrate your latest acquisition?
This is what we do.
And we do it by focusing on your people. We use our know-how to design and implement best practices to streamline internal operations, position for scale and fix process problems that technology alone cannot solve. We install a framework for consistent cross-departmental processes across departments. We ensure the smooth transmission of information across the whole operation. You have greater visibility over assets, processes and people.
As we work together with the people doing the work we uncover processes that are not required or can be fixed to save lost time. Simple fixes costing a few dollars can save minutes here and there saving thousands of dollars over the year. Fixing the frustrations of the people means more engagement from the team and a better work culture.
Understanding why, fixing frustrations, meaningful investments, team engagement - all these factors together are the secret to long lasting change. When people have 'things done to them' they will revert to previous behaviour very quickly. When they change because they understand the difference it will make then that change will last.
We design, implement and accelerate operational and digital transformation through people. We partner with organizations to solve strategically important problems that impede top-line growth or bottom-line results.
This allows us to create new capabilities and harness the power of your people to build an engaged culture, turbocharge leadership behaviors, and implement improved operating models.
Through collaboration with your front-line supervision, your middle management, and your senior executives, we fully implement solutions that transform your operations - the way you and your people do business.
Quote to Order: One of silicon valley’s most prominent technology companies was dealing with growing pains associated with rapid expansion. A significant side effect of this was the increasingly complex “quote-to-order” area of the business. They were paying a steep price for innovation – a proliferation of product codes which made it difficult to accurately quote customers.
Software Solutions: The Chairman wanted to get improvements with speed and predictability. There were poor internal departmental communication and relationships with broken work processes which meant poor service. There were also skills issues and flexibility concerns with weak supervisor skills; more fire-fighting than supervising.